Unacceptable service and attitude of agent.

Today I experience the most terrible service. I received a claim card from Miway. I send more than 1 sms to activate the card. When I want to pay for the items the card was declined. I phone the number for assistance but the agent could not assist and there attitude sucks. I drove far to the suppliers so who is going to reimburse my fuel. Tomorrow I must drive the distance again. So what now. The only thing they will say is we apologize. That is not good enough.