MW
Mandy W
1 reviews | Active since May 2010
10 Jul 2020, 15:39
Unacceptable Service!
After some years of dealing with MiWay and insurance brokers 0800insurance.co.za I've just cancelled a policy due to lack of service from both companies. After countless unresolved and cut off phone calls to both companies we will now be looking for a more competent company to insure a vehicle with. Totally unacceptable service!
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Replies (2)
MiWay Insurance's replyOfficial
10 Jul 2020, 15:51We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply10 Jul 2020, 15:51
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MW
Mandy W's updateReviewer Update
10 Jul 2020, 17:34Thank you MiWay for resolving my issue at last. It was so unnecessary to get to this stage. I trust your and 0800Insurance staff will improve their standard of work to prevent any future events of this nature.
MW
Mandy W's update10 Jul 2020, 17:34
Reviewer Update
Thank you MiWay for resolving my issue at last. It was so unnecessary to get to this stage. I trust your and 0800Insurance staff will improve their standard of work to prevent any future events of this nature.