NM
Nomandla M
1 reviews | Active since Jul 2015
28 Jul 2015, 10:56
Unacceptable
Good day, <br> <br> I am in utter awe that MyWay has deducted my account a day before my premium date twice in a row. <br> In June they deducted my account and my bank charged me a R138 for unpaid debit order, this July the same happened. <br> <br> I have never missed a deduction but for them to process my premium twice in a row a day before is irrelevant. <br> <br> Again, they increased my car insurance access without my knowledge. <br> <br> I have turned down other providers with a lower premium than what I pay with MyWay because I have been with them for almost 3 years with no issues. <br> <br> I believe my trust has been rattled with and all of this is unnecessary.
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
03 Aug 2015, 16:56Hello Nomee27,
Please accept our sincere apology for not getting the debit order date right this month and for any hassles we have caused you - we assure you that this is not the MiWay!
Innocentia has since been in touch to assist you, and we urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting the debit order date right this month and for any hassles we have caused you - we assure you that this is not the MiWay!
Innocentia has since been in touch to assist you, and we urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
MiWay Insurance's reply03 Aug 2015, 16:56
Official
Hello Nomee27,
Please accept our sincere apology for not getting the debit order date right this month and for any hassles we have caused you - we assure you that this is not the MiWay!
Innocentia has since been in touch to assist you, and we urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting the debit order date right this month and for any hassles we have caused you - we assure you that this is not the MiWay!
Innocentia has since been in touch to assist you, and we urge you to give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
