1 reviews | Active since Sept 2011
Unable to provide banking details to pay your insurance
<p>I phoned Miway today to make a manual payment for my insurance but they refused to give it to me because I am not an Annual client! It makes one feel as if you are a *****! Very disappointed!! </p>
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Ntando has phoned me regarding my complaint and explained everything to me. Thanks for your great assistance with my complaint! Now I can understand better, I do however think that the call center staff needs more professional training to be able to explain everything. That way, it won't be necessary to post compaints in the first place. Thank you Miway!
Ntando has phoned me regarding my complaint and explained everything to me. Thanks for your great assistance with my complaint! Now I can understand better, I do however think that the call center staff needs more professional training to be able to explain everything. That way, it won't be necessary to post compaints in the first place. Thank you Miway!
We’re so sorry for upsetting you! Thanks for giving us a chance to step in and help. Ntando has since called to discuss your concerns with you in more detail and has confirmed changes in your banking details.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Best regards,
The MiWay Team
We’re so sorry for upsetting you! Thanks for giving us a chance to step in and help. Ntando has since called to discuss your concerns with you in more detail and has confirmed changes in your banking details.
Please don’t hesitate to give us a call if there's anything else we're able to help with.
Best regards,
The MiWay Team