Unable to pay access

Hi,<br> <br> We have a complaint about the service received from MIWAY insurance. My wife have been a valuable customer by MIWAY for two(2) years since she has bought the car. On her way to work a guy drove into the back of the car and the driver was arrested because he was driving without licence. Since that day we drove with a damaged car because we cannot afford the access fee of R3500.00. Almost two(2) months ago on my way home from work at night i was stoned against the car which is damaged again. We once again contacted MIWAY to logged the claim, and again we was given a access fee of R3500.00. We spoke to the consultant and explained the situation to him, we asked him if he can't think of a way to help us because we did not have the money to pay the first access and we won't be able to pay the second one either because my wife just got a baby. He said he will speak to his manager and hear what his manager says. He rep**** and said that his manager says they can't help us and we should fill in a disclaimer form and fix the damages ourselves or can only fix the window and windscreen through them which the access will be R850.00. <br> <br> Help we can't afford the accesses.