1 reviews | Active since Aug 2017
Unable to log into Miway Xpress, Unable to get hold of anyone or have anyone call me back
I've just joined Miway for Vehicle Insurance but want to cancel. TO date have had a bad experience. I have been uanble to get through to anyone via phone, I've sent numerous call back requests and numerous emails and have not had any response. I am also unable to login to Miway Xpress. I have tried to register and get a message saying that I am already registered. Then I try to do a password reset, the link gets sent to me and, I do the password reset successfully but then when I try to login again I get told that my credentials are invalid. So I am unable to get hold of anyone via the call center, I am unable to get a response via email and I am unable to login to my policy on the website. I am disgusted and disapointed at this terrible service!
We are so sorry for upsetting you! We have passed your feedback on and we will get someone to give you a call first thing tomorrow morning.
Kind regards,
The MiWay Team
We are so sorry for upsetting you! We have passed your feedback on and we will get someone to give you a call first thing tomorrow morning.
Kind regards,
The MiWay Team
Thanks for bringing this to our attention! First off, we need to unconditionally apologise for upsetting you to the point that you felt the need to complain.
Henry has since been in touch to discuss your concerns with you in more detail and to assure you of our commitment to prevent similar errors from happening again.
We urge you to please give us a shout if you need help with anything else.
Best regards,
The MiWay Team
Thanks for bringing this to our attention! First off, we need to unconditionally apologise for upsetting you to the point that you felt the need to complain.
Henry has since been in touch to discuss your concerns with you in more detail and to assure you of our commitment to prevent similar errors from happening again.
We urge you to please give us a shout if you need help with anything else.
Best regards,
The MiWay Team
