Unable to do their job

Absolute abomination of service and the most unhelpful. My car was driven into by one of their clients 6months ago and the response I get today from YANA DERU is maybe just call you insurance to sort it out... not only that the person responsible for handling this case LEEANN MOODLEY seems to be conveniently on lunch after trying to call her for an hour.... I am extremely P**T off as a simple claim from this utterly useless insurance company seems to be too much for their clearly unequipped, ***********, borderline trained ******* to handle. Being told tell your insurance to call us.... and being told I have to mail LEANN MOODLEY to remind her to do her F****G job...its an absolute joke. You are a bunch ****** that get paid to stall and hope people go away... I will not go away.... I will phone you every God damn day until you sort this S**T out like you are paid to do.