LB
Laurelle B

1 reviews | Active since Aug 2020

27 Feb 2024, 15:12

Un happy customer

Good day

I am really disappointed with Miway that has rejected my claim based on workmanship .Since i took out this insurance no accessor was sent out on the date of inception to come and access the house.

The accessor that came out aso had an issue with the area of the house as he claimed it was far and we had to go according to his times and he was very arrogant.(Shane Pillay 21 Feb)

The house has been built like this for a few years and had no issues and we have had very bad storms in the past few years.So how can the accessor assume that it's poor workmanship?

So if this is workmanship then the rain would have come through the house a long time ago.

This is seriously bad service and I have been paying for this service that I am not happy with.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Feb 2024, 15:13
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team