Un-assistance from the Consultant
<p>I am a Miway Business client hose business vehicle got into an accident, and The Miway Assess declared it to be a write off. I have been in contact with a Miway consultant by the name of Mpho Mabitsela. He requested my car registration certificate, the spare keys and the for me to sign the Change of Ownership to which I did. He promised to come back to me on Wednesday 26 April and did not. I then called and was said he is not there, I called again on Friday and got the same story. When I called today I was told the very same story. With the Insurance now demanding the AR from me to which I told them it was with the EMPD since they were the ones who attended to the accident as both drivers were taken to the hospital with my driver being Unconscious.</p> <p>I am very disappointed at a brand that I have always TRUSTED so much. I had always thought that there was two Insurance companies in s.a... My business is costing me Financially as a result of non-assistance</p> <p>MIWAY AND OTHERS UNTIL THEY DISAPPOINTED AND PROVE ME WRONG.</p> <p> </p>
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
@Miway, even after you have passed my message to the relevant department. They are sill playing with me, causing both Fibnancial and brain pain in m,e.
I am wanted the things that you did not request when I took my policy, even thou I have submitted everything you still not taking me serious.
I should have listenined when they warned me about Miway, A brand that I have always trusted...All I am asking was for my claim to be paid so that I may go back to Business, this delay had put a Financial and Mental strain on me .
I can go the Law way but theres a relationship here that needs to be maintained, but if I fail this Tuesday I will go that way.
Wisdom Ratshibai
********** / **********
@Miway, even after you have passed my message to the relevant department. They are sill playing with me, causing both Fibnancial and brain pain in m,e.
I am wanted the things that you did not request when I took my policy, even thou I have submitted everything you still not taking me serious.
I should have listenined when they warned me about Miway, A brand that I have always trusted...All I am asking was for my claim to be paid so that I may go back to Business, this delay had put a Financial and Mental strain on me .
I can go the Law way but theres a relationship here that needs to be maintained, but if I fail this Tuesday I will go that way.
Wisdom Ratshibai
********** / **********
Please accept our sincere apologies for the lack of service you experienced on your claim Wisdom!
Joseph has since been in touch to discuss the authorisation on your claim, and we’re also happy to report that the claim has since been settled. We urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team
Please accept our sincere apologies for the lack of service you experienced on your claim Wisdom!
Joseph has since been in touch to discuss the authorisation on your claim, and we’re also happy to report that the claim has since been settled. We urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team