Tyre insurance

Im soo disappointed with miway my claim is three weeks pending when you call them they tell you they will come back to you and Never do, send them messages they keep on asking you one n the same questions and tell you “Anele” will contact you it’s three full weeks now nothing no one even bothers to call Worse when you try to rate them them negative there’s only an option for positive feedback if you rate them 0 it just kicks out.