BK
Boitumelo K
1 reviews | Active since Feb 2020
28 Oct 2026, 09:20
TYRE CLAIMS TAKE TOO LONG
MiWay has again taken 3 days to complete and share feedback on a tyre claim. My vehicle uses run-flat tyres and therefore has no spare wheel; that is why the tyre needs to be replaced urgently. In the meantime, I have no means of transport. Every time they do call, they ask for documents I have submitted and then reply with Oh yes, ma'am, we see that you have, okay we will call you back. I am annoyed at this point.
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MiWay Insurance's replyOfficial
28 Oct 2026, 09:31We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Oct 2026, 09:31
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team