NP
Nkateko P
1 reviews | Active since Dec 2019
07 Aug 2023, 16:46
Tyre claim
I am very upset and disappointed with miway insurance. I claimed for a tyre last week , even today I didn’t get any assistance. They closed my claim last week. I have been following up on a closed claim unaware.
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
07 Aug 2023, 16:47We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply07 Aug 2023, 16:47
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's replyOfficial
08 Sept 2023, 12:56Hi there, Nkateko! We're happy to note that your complaint has been resolved and your claim was paid out on a disclaimer! We sincerely apologise for the inconvenience this has caused you and we thank you for reaching out and giving us an opportunity to set things right!.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Sept 2023, 12:56
Official
Hi there, Nkateko! We're happy to note that your complaint has been resolved and your claim was paid out on a disclaimer! We sincerely apologise for the inconvenience this has caused you and we thank you for reaching out and giving us an opportunity to set things right!.
Best regards,
The MiWay Team
Best regards,
The MiWay Team