****ty service, ********** entries, lies and poor telephone etiquette

Note, I only selected 1 star because there is nothing less to choose from. I am an ex-client of MiWay, and there poor service is a constant reminder as to why i sent MiWay in the HiWay. ****ty service, ********** entries, lies and poor telephone etiquette are the norm.

I bought a vehicle in Gauteng in February 2017. Soon after that (within 2 weeks) the vehicle was registered with FS registration and plates. However, in january 2018 I claimed for the repair of a windscreen, However - on the Insurance History it was noted that my vehicle still had it's GP number, and according to their ill advised document it was noted that my car was involved in an accident and there were repairs done to the wheel. Strange that there is an electronic signature of Me Greta Goosen (Head of Client Service) on the document. To further substance my claim: The noted that the reason for cancellation was that THEY had cancelled the insurance, whilst back at the ranch it was ME who sent them to kingdom come due to poor administration. Do not try and speak with any staff member. I was called back on 19/05/2020 and I discussed my dilemma with the 'voice'. I was informed that calls are recorded and I wish that someone can access the damn tape when a return call was made. I am furious, as the call was dropped in mid sentence. MiWay has **** on the document that they issued to my prospective insurance provider. Al I need is to have a letter submitted that explains the true facts, and not the ****py remarks by them to either make them look good and innocent or to have me in bad light and fabricate ****ty issues in order to give me a false claim type.

OLD POLICY NUMBER: ***2 (AN SWART) I suggest that MiWay give me a call and rectify their wrong and listen to the person on the phone and not to drop any calls.