1 reviews | Active since Sept 2016

22 Feb 2018, 10:57

Two days and nothing

I went to miiway because of all the good comments on hello peter.... I phoned in the 20th of this month to submit a claim my TV and desktop was hit by lightning now I know there are procedures to be followed but two days and no contact from anyone is this the service you deliver I mean all the good comments about your company and itsure but I would not know seeing that I am not contacted regarding my claim really I hate claiming but I have no other choice can someone let me know when my claim will be attended to if you are not to busy helping others

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Replies (2)
MiWay Insurance
MiWay Insurance's reply22 Feb 2018, 11:15
Official

We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 Feb 2018, 14:37
Official

Thank you for your message. We believe that Karabo has since given you a call to provide feedback on the progress of your claim. She has also explained what you can expect moving forward.

Please don’t hesitate to give her a call should you need anything else further.

Kind regards,
The MiWay Team