Tshepo Sekome poor service

Received extremely bad service from Tshepo this morning, 1. He did not listen to understand me. 2. Told me its not necessary for me to be angry, well how can i not if i am receiving ****py service from you? 3. If i get to the wrong dept as he said. You should learn to politely let the client know and give the number before ****ing the buck. 4. HE HAS A STINKING ATITTUDE.