KD
Kagiso D

1 reviews | Active since Jun 2019

13 Oct 2021, 14:27

Tsepo to be specificI would like to write a review about MiWay Insurance and the assistance from Tsepo Phakisi

Tsepo to be specificI would like to write a review about MiWay Insurance and the assistance from Tsepo Phakisi. Subsequent to him assisting me with the amendment on my policy I requested him to assist me with the self inspection which has been a big challenge. To my surprise after explaining the challenge, Tsepo solved it as easy as ABC. I managed to load the pictures and today I got a response of acknowledgment. Tsepo to me you are a star and you have saved me the stres I had regarding paying for insurance and my car not literaly covered cause of the app not functioning properly. Today I am happy that my vehicle is officially on the cover after months of paying and and the insurance failing to assist. Thank You Tsepo, your efforts are higly appreciated. Lasty, MiWay, please stop using the self inspection app and rather opt for the Myinspections email as it is effective. We live in the new normal, contact with outside personnel is not always advisable. Regards; Kagiso Digoamaje

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Oct 2021, 17:03
Official
Thanks for taking the time to share your positive service experience with us and for showing Tsepo the recognition he deserves. We're so glad that you've found an insurer that enables you to do things your way! 😊

Best regards,
The MiWay Team