1 reviews | Active since Aug 2015
**** treatment
<p>Miway and Renew-It Randburg have gotten me a **** and bad treatment.</p> <p> </p> <p>I got involved in a car accident sometime in September, i was working with a guy Called Darren Ruthman from miway who told me everything was approved, until i sent him emails regards to my case because i needed clarity on a few things and he never rep****. I had to make calls to Renew-it Randburg to get an update on my car and i was always getting the run around, Renew-It Randburg called me on the 12 th of December to come fetch my car because they were going to start charging me for storage, onlly to find out when i got there on thursday the 15 th of December that my car wasn't finished "The left back door wasn't locking, my sunroof has a bad rattling sound, cubby lid doesn't close and they put glue on it as if i wouldn't see, my car mudguard are missing and they even lost my knock nut (Renew-it gave me the car while it wasn't locking, so i took it back and my insurance"Miway" didn't take it serious). The left hand of the car doesn't look the same with the right hand side meaning the colours are not the same. Renew-it had my car for the past 3 months while i was hiring cars with my own expense, while Miway was telling to make a follow ups with Renew-it, I PAY MIWAY NOT Renew-it and I expect MIWAY to make follow ups with Renew-it not me. Darren Ruthman from MIWAY hasn't been useful instead he don't return my emails and calls, now it's going for 4 months without having my car.</p>
Thanks for bringing this to our attention. We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
Thanks for bringing this to our attention. We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
We’re sorry that you’re not happy with the outcome of your claim.
Darren has since been in touch to advise of the damage report we received and provided feedback from our assessors. Unfortunately our decision raised remains unchanged. We have also explained what to do if you’d like to dispute the outcome and we urge you to give us a call if you need any further assistance!
Best regards,
The MiWay Team
Best regards,
We’re sorry that you’re not happy with the outcome of your claim.
Darren has since been in touch to advise of the damage report we received and provided feedback from our assessors. Unfortunately our decision raised remains unchanged. We have also explained what to do if you’d like to dispute the outcome and we urge you to give us a call if you need any further assistance!
Best regards,
The MiWay Team
Best regards,
