RG
Roland G
1 reviews | Active since Dec 2018
03 Jan 2023, 15:11
Treating Customers Unfairly
I moved to Miway in 2021 as their premium was better than my previous insurer. Only to experience a 40% premium increase in 2022 and a 27% premium increase in 2023. I haven't had any claims. I phoned in and they were unable to assist. I would strongly advise against anyone moving their cover to Miway because of a cheaper premium. They apply ridiculous increases on each future policy anniversary. Definitely not in line with Treating Customers Fairly.
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MiWay Insurance's replyOfficial
03 Jan 2023, 16:07Thank you for taking the time to share your concerns with us; we appreciate it. Please accept our apologies for the hassles you’ve experienced. Your message is with the relevant team and someone will get back to you soonest with detailed feedback.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply03 Jan 2023, 16:07
Official
Thank you for taking the time to share your concerns with us; we appreciate it. Please accept our apologies for the hassles you’ve experienced. Your message is with the relevant team and someone will get back to you soonest with detailed feedback.
Best regards,
The MiWay Team
The MiWay Team