1 reviews | Active since May 2016
Treated with Disdain
<p>Two months ago I sent MiWay the amendments I wish to have done on my policy.</p> <p>After numerous mails, not a single person has ever responded.</p> <p>In the event of GOD-forbid something happening to me and/or my family we would be severely prejudiced by the wrong information on my policy.</p> <p>I need this matter to be escalated to the most senior management to remedy this situation. </p>
Good day Selby
Thanks for bringing this to our attention and we need to unconditionally apologise for the slow turnaround time you experienced initially! Carol has since been in touch to update your policy and we thank you for giving us another chance to make things right. Please feel free to give us a call if there’s anything else.
Kind regards,
The MiWay Team
Good day Selby
Thanks for bringing this to our attention and we need to unconditionally apologise for the slow turnaround time you experienced initially! Carol has since been in touch to update your policy and we thank you for giving us another chance to make things right. Please feel free to give us a call if there’s anything else.
Kind regards,
The MiWay Team