iM
itumeleng M
1 reviews | Active since Apr 2012
10 Dec 2019, 18:11
Traumatic experience with Miway
I had the most disappointing and traumatic service from Miway today,was trying to get a locksmith to unlock my car as I accidentally locked in the keys. Was told they will come in 4 hours!!!!!!! Mind you at the time I had nothing, everything was inside the car. Instead they call to offer a security guy, I told them I don't need that I need a locksmith. After fighting the locksmith eventually came after 2hours!!!! This is the service you/I will get in future! Pathetic!
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Replies (2)
MiWay Insurance's replyOfficial
11 Dec 2019, 07:40We're terribly sorry that your recent service experience was not a pleasant one and that it left you feeling undervalued as a client. We will be sure to look into what happened and someone will be in touch shortly to see how we can turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply11 Dec 2019, 07:40
Official
We're terribly sorry that your recent service experience was not a pleasant one and that it left you feeling undervalued as a client. We will be sure to look into what happened and someone will be in touch shortly to see how we can turn this around.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
iM
itumeleng M's updateReviewer Update
14 Dec 2019, 09:14They got a disinterested person to call me , who made me feel like I'm wasting their time. Busi Mtshali is her name. Will be looking for another insurer thanks...
iM
itumeleng M's update14 Dec 2019, 09:14
Reviewer Update
They got a disinterested person to call me , who made me feel like I'm wasting their time. Busi Mtshali is her name. Will be looking for another insurer thanks...