Trashy Service

Never ever have I experienced proper service at Miway,from when I claimed for my phone,took them 3 weeks to authorise a cell phone claim hehehe imagine!

And now my brother,put in a vehicle claim in July 2018,now we basically in Sept 2018 and the claim is still not finalised. A whole month just a simple burst tyres claim. Or maybe I'm clueless about insurance.

Mind u the accident happened in the west rand but the car was towed to rivonia. I thought ur car is meant to be towed closer to where u stay or at least where u work...by the way I did my own find outs and miway definitely has panel beaters that they work with in the west rand but my bro was told no the car can only be fixed in Rivonia,what a WOW!

And then there's the assessor who's taking his time ,I don't know maybe he wants my bro to get frustrated and end up cancelling the claim so he can get his bonus,or maybe he's just doing his "job"...hehehe this insurance company guys. Imagine paying premiums every single month without fail and yet when it comes to them helping u it becomes a challenge. Ah mean how long does it take to gather facts...there is no conclusive feedback at all.

Actually think it's time I move my whole family outta there...trashy service I tell u! Or is perhaps time to go to the Ombudsmen....*shaking my head*