1 reviews | Active since Oct 2010

17 Feb 2015, 06:33

TRACTINED

I received a hot letter saying if i claim again my insurance will b cancelled. Why would I have insurance if it can not help me when i am on trouble? And when i joined this insurance i was never told how many times i should claim. I do not plan accident or incident at all that is why i decided to join miway. Miway always increase premium and access every year but i do not complain. So i really do not understand this letter.<br> <br> Kind regards<br> Luyanda Mkondweni <br> ***<br> ***

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply20 Feb 2015, 14:51
Official
Hello yoli wam,

We need to unconditionally apologise for upsetting you, and we assure you that it is never our intention to frustrate or confuse you in any way! Teboho has since been in touch to explain the reason behind our letter and how it could benefit your insurance profile in the long run.

Thanks for understanding and please don't hesitate to give us a call if you need help with anything else!

Kind regards,
The MiWay Team

Best regards,