1 reviews | Active since Aug 2013
I've been a MiWay customer for a few years now and have received good service and great prices.
I recently app**** for vehicle insurance online and everything was fine until I got a message (SMS) saying that I will not be covered if I don't install a tracking device.
When I app**** online, I was given an option for having a tracking device or not. I selected "No", for which I was quoted a higher premium. I was happy to pay the extra amount and accepted the quote. MiWay sent me a confirmation letter as well stating that I was covered for "Theft and Hijacking". I subsequently received the SMS.
I don't understand why I should now not be covered for not having a tracking device. I'm extar paying for the "additional risk".
There is certainly no doubt that tracking devices are ****s and the insurance companies are part of it!
Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
Thanks for bringing this to our attention! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Best regards,
We’re so sorry for upsetting you and we assure you that it is never our intention to do so. Thanks for giving us an opportunity to assist and please be assured of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Best regards,
The MiWay Team
Best regards,
We’re so sorry for upsetting you and we assure you that it is never our intention to do so. Thanks for giving us an opportunity to assist and please be assured of our commitment to always deliver awesome service.
Please let us know if you need help with anything else!
Best regards,
The MiWay Team
Best regards,
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