Tow truck took long time to come but MI way acted swift to authorize and dispatch

Tow truck took long time to come but MI way acted swift to authorize and dispatch. They kept me update till late night. Kabelo Mohlala almost messed the good relations I am enjoying with mi way by misinterpreting and misunderstanding policy matter. I had to give him free basic education about my policy. Apart from that that, the team that took over were too professional. I started feeling like the only client