LN
Louis N

1 reviews | Active since Apr 2017

11 Apr 2017, 09:05

Totally Disgusted

<p>Did An Insurance Claim On Water Damage To My Vehicle's Engine For The First Time In More Than A Year Since Ive Been With Them (Not Missed One Months Installment To Them)</p> <p>After Being Sent From Panelbeater To Panelbeater And Almost A Month Of Following Up With Them On My Claim. They Now Want Me To Pay 50% Of The New Engine After I Tried On My Side To Save Them Money By Getting A Quote For A New Engine Wich Is Half The Price As What They Got From The Agents To Repair My Vehicles Engine.</p> <p>Its Now Been More Than 2 Monthes And Still Nothing To This.</p> <p>Theire Argument Of The 50% Payment Is Due To A "Betterment" As I Will Be In A Better Position As Where I Were Before Wich Is Not The Case As I Do Not Have This Amount Of Money Lying Around And That I Will Need To Put Myself In Debt To Be Able To Pay This Big Amount,</p> <p>I Had No Choice As To Approach The OMBUDSMAN In This Matter.</p> <p> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply11 Apr 2017, 09:11
Official

We are sorry to hear that you feel let down. We will look into this and get back to you with feedback.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Apr 2017, 15:02
Official

So sorry to hear that you feel this way Louis!

We've heard back from our disputes team and unfortunately as this has been referred to the Ombudsman for Short-term insurance, we are unable to assist. Please refer any further queries you have, directly to them.


Kind regards,
The MiWay Team