Totally Disappointed With Roadside Assistance

Roadside Assistance is the worst. I ran out of petrol. Due to loadshedding, a lot of petrol stations are non functional during blackouts. So I seeked assistance from Miway Help. Only to find out that you have to pay for the fuel once they bring it to you. There is no communication on how long assistance will take. No one to check on your safety. Just poor service. I eventually canceled and decided to hike to get petrol. The consultant didn't even hesitate to cancel. I've been with Miway since 2020 and have always stuck by them, regardless of other insurances offering lower premiums therefore this experience for me was heartbreaking.