Total incompetence sending sms about cover that is falsely sent

You know life is strange but you actually think do people actually learn when you put them on hello Peter the first time but looks like people dnt learn or check what was arranged with the customer - let's start got an sms today 10 - 3 - 21from miway stating they received no payment from me and no cover thry will try again the 23- 3-21 OK - the 1st miway took a payment of R986, 50, whitch did not bounce, the 3rd I purchased a demo renault kwid and arranged cover for R734, 50 whitch was arranged that they will not take money of my account cause they allready did, they owe me a credit of approx R200 end of March 2021 - now how can you tell me you recieved no premium - NO MONEY WILL BE TAKEN OFF MY ACCOUNT THE 23RD OF MARCH - LET ME MAKE THIS VERY CLEAR - IT IS COMPLETE INCOMPETENCE FROM MIWAY SIDE - NOT CHECKING THERE WORK - IT'S EASY TO BLAME THE CUSTOMER ITS IT - I have had enough of people sending me ****! - how can my new kwid be not covered if I arranged all this- the bank will blacklist me think before you people send me this **** - if this happens again I will put you on hello Peter again and next time I will not be do nice - had enough now - phone me TOMORROW to rectify this a senior consultant will phone and explain to me why this happened, I dnt need this type of **** when I no things were solved and also why was the sms sent and who sent it - NOT NEG