1 reviews | Active since May 2018
Total disappointment of service
I have been calling since the 17 May to change my debit date and to confirm monthly amount which on the 26 May I finally thought it has been resolved and was happy with the final monthly amount which was all confirmed multiple times just to find on the 01 June the debit order goes which firstly is wrong date and also get blind sided by the amount which was absolutely not agreed upon.Iv wasted all my airtime talking with reps thinking i was getting the good service i expected only to find this shameful excuse of serve
Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right the first time and for any inconvenience we have caused you! An agent will be in contact with you shortly to discuss your concerns.
Kind regards,
The MiWay Team
We understand your frustration and we apologise for not getting things right - we will make every effort to see that this never happens again. Inno has been in contact to help with your concerns and thanks for giving us another chance to make things right.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team
We understand your frustration and we apologise for not getting things right - we will make every effort to see that this never happens again. Inno has been in contact to help with your concerns and thanks for giving us another chance to make things right.
Please let us know if you need help with anything else!
Kind regards,
The MiWay Team