RR
Rouxle R
1 reviews | Active since Nov 2017
25 Feb 2025, 13:06
Total ****.
I am utterly disgusted with Miway. I am covered for damages due to lightning and power surges, yet I was just informed that my excess on my fridge is R4500. Brand new it costs R 5000. So I have been paying extra on my premium every month for how long, so that I would be covered in the event of damages due to loadshedding, but my excess is the same amount as the item I'm claiming?? What have I been paying extra for???
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
25 Feb 2025, 13:07We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Feb 2025, 13:07
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
RR
Rouxle R's updateReviewer Update
26 Feb 2025, 17:29Hi,
Onicca Mokganya ended up assisting me with my claim, which has been sorted and approved.
She was very helpful, friendly, and quick with her responses. Thank you 😊
Onicca Mokganya ended up assisting me with my claim, which has been sorted and approved.
She was very helpful, friendly, and quick with her responses. Thank you 😊
RR
Rouxle R's update26 Feb 2025, 17:29
Reviewer Update
Hi,
Onicca Mokganya ended up assisting me with my claim, which has been sorted and approved.
She was very helpful, friendly, and quick with her responses. Thank you 😊
Onicca Mokganya ended up assisting me with my claim, which has been sorted and approved.
She was very helpful, friendly, and quick with her responses. Thank you 😊