Took a higher premium than required
<p>Miway seemignly deducted a higher amount than required for my monthly premiums. i called their call centres for assisance and they said they could not assist me and they would have to send me through to their senior supervisors. For that I would have to wait 72 hours to get assistance with the issue at hand. Poor service </p>
We would like to understand why you feel this way, one of our agents will be in touch.
Best regards,
The MiWay Team
We would like to understand why you feel this way, one of our agents will be in touch.
Best regards,
The MiWay Team
Thanks for giving us a chance to clarify things with you Thabo. We believe that Ramasela has called to discuss your concerns with you in detail and give you reasons why the amount debited was higher than normal. Sorry for not getting back to you earlier as promised.
We hope all is in order now, if not please shout and we'll be in touch.
Best regards,
The MiWay Team
Thanks for giving us a chance to clarify things with you Thabo. We believe that Ramasela has called to discuss your concerns with you in detail and give you reasons why the amount debited was higher than normal. Sorry for not getting back to you earlier as promised.
We hope all is in order now, if not please shout and we'll be in touch.
Best regards,
The MiWay Team