MN
Mbuyiselo N
1 reviews | Active since Jul 2022
25 Jul 2025, 15:22
Too long to settle a claim
No feedback or reply to emails on a claim submitted in April
Helpful (0)
Replies (2)0
Replies (2)MN
Mbuyiselo N's updateReviewer Update
25 Jul 2025, 15:29It's a third-party claim.
All documents submitted by 29 April.
Acknowledgement of receipt of documents received on 08 May.
First follow-up with no response - 21 May.
Second follow-up with no response - 20 June.
Third follow-up with no response - 02 July.
To date no progress on settlement of claim.
All documents submitted by 29 April.
Acknowledgement of receipt of documents received on 08 May.
First follow-up with no response - 21 May.
Second follow-up with no response - 20 June.
Third follow-up with no response - 02 July.
To date no progress on settlement of claim.
MN
Mbuyiselo N's update25 Jul 2025, 15:29
Reviewer Update
It's a third-party claim.
All documents submitted by 29 April.
Acknowledgement of receipt of documents received on 08 May.
First follow-up with no response - 21 May.
Second follow-up with no response - 20 June.
Third follow-up with no response - 02 July.
To date no progress on settlement of claim.
All documents submitted by 29 April.
Acknowledgement of receipt of documents received on 08 May.
First follow-up with no response - 21 May.
Second follow-up with no response - 20 June.
Third follow-up with no response - 02 July.
To date no progress on settlement of claim.
MiWay Insurance's replyOfficial
25 Jul 2025, 15:33We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply25 Jul 2025, 15:33
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team