DD
Dewald D

1 reviews | Active since Feb 2022

07 Feb 2022, 15:34

Today I received amazing customer service from Simphiwe Khumalo

Today I received amazing customer service from Simphiwe Khumalo. He made me feel welcome and at ease. I have experienced not the best service before from MiWay and wanted to cancel my policy today, however chatting to Simphiwe today, he has changed my mind and I am staying a customer of MiWay. I would recommend that MiWay need to have a look at their service to be more like the service I have received today. WELL DONE SIMPHIWE! If you are ever looking at a change in career, give me a call as he is an asset to any company

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Feb 2022, 17:04
Official
What awesome feedback for Simphiwe! Thanks for giving her a chance to show you just how much we value you as our client and for deciding to stay happily insured with us.

Best regards,
The MiWay Team