MJ
Makena J
1 reviews | Active since Feb 2018
28 May 2024, 06:46
This is the second complain in a month
This is the second complain in a month. I have NEVER used any other insurance but MIWAY. I told them to debit my bank account monthly on the 15th. On the 15th of May I made sure their debit order went through before I even made other transactions. Surprisingly on the 27th May I got a bank notification that they again debited my account. This is enough. If there is time to shop around for a Home+ Car insurance is now. Anyone who can recommend a better company please advice.
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MiWay Insurance's replyOfficial
28 May 2024, 07:27It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 May 2024, 07:27
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team