MM
Masan M

1 reviews | Active since Sept 2011

25 May 2023, 16:56

This four stars are only for my experience with Nolwandle, who resolved my query in 24 hours when all other consultants took more than 3 days to get back to me if at all

This four stars are only for my experience with Nolwandle, who resolved my query in 24 hours when all other consultants took more than 3 days to get back to me if at all. Nolwandle told me what the issue is, when she couldn't reach me because I was at work, she sent me a message and called back when she said she would. I can only hope all other call service reps are as amazing and proactive in communication as she is. On the whole, Miway has been okay - really terrible with adding a device to my account without my authorisation and charging me for it for 3 months! I am only still with Miway because of the service of Nolwandle and Nizar.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 May 2023, 16:57
Official
We love your feedback about our team; we’re so proud of them for going the extra mile to provide you with such memorable service! At MiWay, we love rewarding great service, so we’re grateful you shared your positive service experience with us. We’re looking forward to keeping the smile on your face!. ♥

Best regards,
The MiWay Team