Third time lucky? Not a chance!

Today has been my 3rd time dealing with Miway insurance in 4 years and all three experiences have been a complete nightmare.<br> <br> 1st time, when arranging insurance for a new car still on the dealership floor, they made such a stuff up of my policy, that I had to leave the car on the dealership floor for 2 days longer to allow Miway to sort out their act.<br> <br> 2nd time, lodging a claim for a cracked windscreen, they made a complete stuff up with the dealer detail I was supposed to take my car to.<br> <br> 3rd time which was today. An attempt to break into and ***** my car was made and left completely immobile. I lodged the claim at 11:30 am online and phoned them to ensure all is in order. After 3 hours I have still not hear anything from the guy who was supposed to handle my claim (James was his name) and received an automated out of office message on his direct line. I phoned the call center again and insisted on assistance asap. Eventually a call could be logged for roadside assistance to tow the vehicle away at around 15:15. The towing service eventually pitched at 18:30 that night to tow the vehicle. This made a bad day even worse.<br> <br> From past experiences, I would not recommend them to anyone.