ZB
Zanele B

1 reviews | Active since May 2020

11 Aug 2025, 22:18

Third party insurance not paid out

MiWay client bumped my car and I claimed paid money for me to get quotes from two different companies as they advised, submitted my documents and waited for months only for them to tell me their client was not at fault if the was no car that overtaking the accident could not have happened as if I asked for their client to bump my car like what the **** I was driving on my lane he came to me while I was ****en driving with my kids imagine the trauma that they had to go through and I wanted for month calling them non stop only for them to tell me when it was time for them to pay that they client was not at fault the person that overtake was at fault talking about someone that overtaked and left that person did not bump my car your client did so I don’t get why you could not fix my car an the petrol I have used going up and down to get the quotes you requested and the money that I paid to get the quotes u guys requested nothing at all so basically I lost and I was not wrong your client was because he should have stopped or something to avoid the accident but he choose to come bump my car

Such a stupid insurance this is yho and I wish people can stop relying on such stupid companies

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply11 Aug 2025, 22:19
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
ZB
Zanele B's update14 Aug 2025, 11:07
Reviewer Update
I have not received any response from MiWay as you guys has advised that you have passed my consent and you will provide feedback I have not received any feedback the claim number is C*** I will come back again if you guys do not resolve this I will also go to LinkedIn and send a complaint to ombudsman if that what it will take for me to get my money