LG
LUZUKO G

1 reviews | Active since Sept 2020

08 Sept 2020, 11:15

Third Party Claim poorly handled

*** Legal Adviser - Keneilwe Adams

On the 25th of Aug 2020 i went to a local garage and parked my car at the parking lot outside, i went inside the garage. when i came back my car was damage on the LHS bumper plus my LHS headlight was damage. Miway client was waiting for me outside and explained that while he was trying to park he accidentally pushed accelarater not breaks and hit my car.

it took miway a day to process and approve their clients claim as for me they are delaying and rude. i have submitted all the required documents but their aim is to annoy me with their delay tactics. Their client is driving a fixed car this day while he is the one who knocked a parked car i am still busy chasing them up and down.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Sept 2020, 12:21
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team