Third party claim delays

<p>Miway insurance I think they taking too long to finalize the claims. I have been waiting for them to honour the claim I made against their Client for liability of the accident happened on the 06/10/2016. What frustrates a lot is the no feedback tendencies. I they can put themselves in the shoes of the clients who they frustrait when they claim, I think they will perform better. All clients should be treated fairly not only the ones that are joining or updating their personal details but also the ones that are claiming. I got the claim number C778877 with them if they can assist me speedily to end this issue so that my life gets back to normal I will be glad. Cause I'm struggling with day to day commitments fuel to my car being unroadworthy. I send them all documents including quotes of the damage to my car.</p>