1 reviews | Active since Oct 2016

07 Sept 2020, 09:34

Think twice before miway membership

a guy bumped into us on a saturday. Claim was loaded and vehicle was towed away fast . The vehicle is now at the assesment centre and miway cant tell us when the assesment will be done and say it can take up to 3 working days just for the assesment . Previously insured by outsurance an incident from start to finished was 3 days . Miway so far is an ABSOLUTE DISGUISTING expereince . I cant even fetch my own vehicle as i will be liable then for the towing for the vehicle on saturday . I feEL miway **** to us to say they can compete with outsurance as they clearly cant . And so the 1st consultant told me they are not outsurance VERY CLEARLY NOTED .

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Replies (2)
MiWay Insurance
MiWay Insurance's reply07 Sept 2020, 10:26
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can get things sorted for you.  Best regards,The MiWay Team
's update09 Sept 2020, 10:40
Reviewer Update
Thank you Nohmle Mabe for Resolving this Issue in less than a day . Hope they make you a Miway Manager . You are the BEST service representetive we have spoken to in two years . You are A STAR
Thanx again