1 reviews | Active since Nov 2016
Think twice before insuring a vehicle with MIWAY!
<p>Since MiWay never return calls or keep their customers updated there is NO experience to describe. My Toyota Hilux bakkie got ****** the 9th of March 2016, successfully recovered by Tracker. Unfortunately the entire interior of the bakkie was ripped apart (NO DASHBOARD LEFT!!!). The MiWay accessor took more than a week to access the damage and another week passed for MiWay to come to the decision to repair the bakkie. I had to wait for close on 2 months to get my vehicle back. Now I have endless electrical problems with this vehicle - been taken back to the auto electrician twice and two different Toyota Centre's cannot identify the problem with the vehicle "cutting out while driving". I keep contacting MiWay for an update and informed every time that they (Lindi / Bakani) will follow up on my vehicle and get back to me with an update...still waiting for the updateS. </p>
We really value your feedback and please accept our apology for the let-down. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We really value your feedback and please accept our apology for the let-down. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We hear you and we understand your frustrations, and we’re sorry that the repairs took longer than expected!
We have since been in touch with the repairer and they’ve assured us that your car has been repaired and returned to you! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We hear you and we understand your frustrations, and we’re sorry that the repairs took longer than expected!
We have since been in touch with the repairer and they’ve assured us that your car has been repaired and returned to you! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Dear MiWay Team,
Not sure that you fully understand our frustration. We are close on being frustrated for an entire year!
Our Toyota bakkie was at the auto electrician for the past 2 weeks. We got the bakkie back this Monday that just passed. It's still cutting out...the problem is still not resolved...this vehicle should have been a write off after the theft & recover, your MiWay accessor clearly made the wrong choice.
We are contacting the ombudsman, this matter has escelated beyond frustration now.
Dear MiWay Team,
Not sure that you fully understand our frustration. We are close on being frustrated for an entire year!
Our Toyota bakkie was at the auto electrician for the past 2 weeks. We got the bakkie back this Monday that just passed. It's still cutting out...the problem is still not resolved...this vehicle should have been a write off after the theft & recover, your MiWay accessor clearly made the wrong choice.
We are contacting the ombudsman, this matter has escelated beyond frustration now.
We really value your feedback and please accept our apology for the let-down. We have passed your message on to our assessing department to assist with your concerns.
Best regards,
The MiWay Team
We really value your feedback and please accept our apology for the let-down. We have passed your message on to our assessing department to assist with your concerns.
Best regards,
The MiWay Team
We have since been in touch with the repairer and they have assured us that your car has been repaired and returned to you. We do apologise that the repairs took longer than expected.
Best regards,
The MiWay Team
We have since been in touch with the repairer and they have assured us that your car has been repaired and returned to you. We do apologise that the repairs took longer than expected.
Best regards,
The MiWay Team
MiWay,
Fyi - this vehicle is still not fixed. It still cut out while driving. The vehicle is going to Toyota East Rand tomorrow (14-12-2016) for investigation...AGAIN. We have opened a case with the Ombudsman.
MiWay,
Fyi - this vehicle is still not fixed. It still cut out while driving. The vehicle is going to Toyota East Rand tomorrow (14-12-2016) for investigation...AGAIN. We have opened a case with the Ombudsman.
Thanks for the note!
Nadeen has since been in touch to discuss your concerns with you in more detail and to explain what to except moving forward. We urge you to get in touch if you need further assistance!
Kind regards,
The MiWay Team
Thanks for the note!
Nadeen has since been in touch to discuss your concerns with you in more detail and to explain what to except moving forward. We urge you to get in touch if you need further assistance!
Kind regards,
The MiWay Team