DB
Dewald B
1 reviews | Active since Dec 2018
24 Oct 2019, 11:08
Thiieths
Miway is most unhelpfull insurance company .I claimed from them and payed my access even that the accident was caused by another driver and they said would tri to get my access back witch they did n't even attempted to do . I than cancelled my insurance because the deducted their monthly premium before the arranged date where they than said would pay back the premium that was deducted in 7 days it has been 14 days now and I'm still waiting . A consultant contacted me today to ask if I wanted a qoute and droped the call when I asked about the repayment . Miway will never see me again as a customer .
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
24 Oct 2019, 11:11Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly. Best regards,
The MiWay Team
The MiWay Team
Best regards,
MiWay Insurance's reply24 Oct 2019, 11:11
Official
Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly. Best regards,
The MiWay Team
The MiWay Team
Best regards,
DB
Dewald B's updateReviewer Update
24 Oct 2019, 13:25Like if you care . You don't have competent staff or they don't care and that why you loose customers . My I'd is *** have a look at the my last claim you will see the person that handled the claim did n't even communicate with me regarding what happened or what caused the claim there were no attempts made to get my access from the Quilty party . Your pathetic . And now you tel me I must wait yet another 72 hours for my premium refund because your incompatent staff did n't processe the refund .
DB
Dewald B's update24 Oct 2019, 13:25
Reviewer Update
Like if you care . You don't have competent staff or they don't care and that why you loose customers . My I'd is *** have a look at the my last claim you will see the person that handled the claim did n't even communicate with me regarding what happened or what caused the claim there were no attempts made to get my access from the Quilty party . Your pathetic . And now you tel me I must wait yet another 72 hours for my premium refund because your incompatent staff did n't processe the refund .