They treat you like a joke

Nobody updates you and I have to call and email several times to ask for an update, nevermind the runaround you get once you call them. They drag their feet and take forever to resolve your claim. The contemptible treatment and insensitivity displayed by miway staff is extremely frustrating and has left me feeling completely disregarded as a customer. The incident happened 25th December and over a month later I am still without a car, clearly no thought or consideration of the inconvenience it has put me in and threat to safety I now face using public transportation in an age where women are kidnapped and ****d in public transportation. I am further infuriated by the fact that despite several attempts to call and lay a complaint I cannot get through because their line keeps hanging up. I expected much better from a company of such calibre and I am thoroughly disgusted by the experience.