1 reviews | Active since Nov 2015
they seem to be more concerned of how much they can make out of you.
<p>I am not writing this email base on the so called **** email miways has been experiencing . I am writing this base on my personal experience. I have been with miway for so many years.</p> <p>And in those years I never missed a payment for my car insurance. Before coming to miways I was with dial direct. When I was with dial direct I was shot while I was in my car in an attempted hijack.</p> <p>They never took the car as I drove off I drove myself to hospital. The driver’s seat window was shattered by the bullet. For such a bravery I got a call from one of the mangers from dial direct to say they will take care of the window I will not pay any excess fee, he went on to say in a way I save them money, so for the token of appreciation that is the best they can do, now that is service.</p> <p>Now let’s compare this type of service with the one I got from miway.</p> <p>I got hijacked at gun point they took me and dropped me off in the middle of nowhere, I opened the case and reported the car ******, while miway was trying to process my claim, I was still buys trying to follow some leads, I told them to wait not to proceed with the claim. I did recover my car base on those leads I was following, but some components were removed from the car, those components were less the value of the excess fee. i mean what would be so difficult with miway to act in good faith just like dial direct to say for your efforts and going out of you way you saved us some cash let us replace those components at no cost to you? To a certain extant I do believe they are about making money only, not about clients, they seem to be more concerned of how much they can make out of you the could be some elements of truth to the so called **** email.</p> <p> </p> <p> </p>
Thank you for your feedback. We are saddened to hear about the service you received. We will get one of our agents to get in touch with you ASAP.
Best regards,
The MiWay Team
Thank you for your feedback. We are saddened to hear about the service you received. We will get one of our agents to get in touch with you ASAP.
Best regards,
The MiWay Team
Thanks for taking the time to comment Zondi!
Andre has since been in touch to discuss your concerns. He’s also discussed your claim in more detail. We urge you to give him a call should you need anything else.
Kind regards,
The MiWay Team
Thanks for taking the time to comment Zondi!
Andre has since been in touch to discuss your concerns. He’s also discussed your claim in more detail. We urge you to give him a call should you need anything else.
Kind regards,
The MiWay Team
