They refuse to cancel my policy

<p>I have a policy with Miway which I signed up for early last year (I think it was in March) which has got two cars listed under it. I logged on to my online profile last week to cancel the policy as I have since signed up for home insurance and would like to have all my assests sitting with one insurer. My online profile stopped working when I clicked the cancel policy button. I have since tried calling Miway to finalize the cancellation more than three times and each time I am asked for the reason form my call and my ID number after which I am put on hold for a minimum of 15 minutes before I hang up.</p> <p>I have also gone online to request to be called back on my mobile phone. I have only been called back once on my landline when I wasn't at my desk so I have still not spoken to anyone. I am concerned that two different debit orders from two different companies will go off at the end of the month and so far Ofentse, Zandi and their manger Dibuseng can not help or get anyone from the cancellations department to assist.</p> <p> </p> <p>Moral of my story is although insurance is a grudge purchase, cheaper isn't always better. I had far better service from Outsurance before I moved over to MiWay</p> <p> </p> <p>Best</p> <p>Nkhen</p>