TT
Thibedi T
1 reviews | Active since Feb 2024
20 Feb 2024, 09:50
They referred me to a repair workshop that had my car for 2 months to my inconvenience
They referred me to a repair workshop that had my car for 2 months to my inconvenience. The car came back with more problems. I was forced to pay for excess due to my desperate need of the car. MiWay arranged for myself and the workshop owner to meet. I was there, MiWay agent ignored my calls and eventually switched off his phone. MiWay does not care about me, they just care about colle ting my premium. I'm really not happy.
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MiWay Insurance's replyOfficial
20 Feb 2024, 09:51It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply20 Feb 2024, 09:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team