iM
isaac M
1 reviews | Active since May 2015
12 Aug 2015, 13:10
They keept debiting money from account
Good day,<br> <br> In March Miway debited double of my premium and when i called they dont even know why they debited that amount, so they did refund back the money but my problem this ruin my credits records because when other company try to debit their money they find my account with no cash because MIway is debiting more money.<br> Yeserday they debited money from my account , when i asked why they dont know and i have already payed my full premium amount this month
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MiWay Insurance's replyOfficial
14 Aug 2015, 16:50Hello Mukhwa,
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Kabelo a chance to make things right - were so happy to hear that he was able to arrange a refund for the over charged amount. Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Kabelo a chance to make things right - were so happy to hear that he was able to arrange a refund for the over charged amount. Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply14 Aug 2015, 16:50
Official
Hello Mukhwa,
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Kabelo a chance to make things right - were so happy to hear that he was able to arrange a refund for the over charged amount. Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for bringing this to our attention and for giving us a chance to investigate what went wrong! We have passed your feedback on and we assure you of our commitment to improve our service delivery - thanks to your feedback.
Thanks for giving Kabelo a chance to make things right - were so happy to hear that he was able to arrange a refund for the over charged amount. Please don't hesitate to give us a shout if you need any further assistance!
Kind regards,
The MiWay Team