They just won't return my money.
Terrible. I cancelled my policy with them good 2months in advance, they proceeded to debit me anyway. Eventually I get through to them, after a whole day of being given the runaround, being transferred to other divisions and other companies, I get the policy cancelled in writing... They assured my my refund would be processed within 7 days, it's been more than 7 days and still nothing in my account. They are so ***********, I'm fuming.
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Replies (1)MiWay Insurance's replyOfficial
07 Jul 2023, 10:50It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply07 Jul 2023, 10:50
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
