1 reviews | Active since Aug 2016
They find a reason to cancel your policy
<p>I have been with MiWay previously as well and the same is happening now for the second time. When I joined I requested premiums to be deducted on 25the of every month. The first few months everything is deducted perfectly and all of a sudden, debit orders stop going down. When I phone to ask what is going on they double check my banking details and all of a sudden it is incorrect. Who changed it? Nobody knows. I correct it and again one month down the line, no debit order is going from my account. I phone a second time and threaten with legal action should anything go wrong with my car and they refuse due to non-payment. All of a sudden I am no longer given references to my phonecalls and nobody phones me back to give me feedback on the matter. Seven days down the line I am sent a notification that my policy will be cancelled due to non-payment. Three days later a debit order goes from my account on the 10th of the month. Again on the 25th this month, no debit order went from my account and nobody seems to care to get back to me regarding this matter. I have phoned several times where my call is simply cut. I have sent emails then without someone calling me I receive notification someone did try to contact me but they cannot reach me. No missed call on my phone, nothing! I AM FEDUP WITH THIS SERVICE FROM MIWAY FOR THE SECOND TIME!!! And then after cancelling your policy due to their poor administration s****s they clad your name with non-payment so no other insurance company will take you in.</p> <p>I request Hello Peter to assist me with this matter. I have all reference numbers and corrospondence to proof my side of this matter. </p> <p>Please do not hesitate to contact me regarding this matter.</p>
We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Inno has been in touch to assist you with your policy and we urge you to give us a shout if you need anything else!
Best regards,
The MiWay Team
We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Inno has been in touch to assist you with your policy and we urge you to give us a shout if you need anything else!
Best regards,
The MiWay Team
