CF
Cill F

1 reviews | Active since Apr 2014

29 Sept 2017, 12:58

THEY DONT ACKNOWLEDGE OR TAKE NOTE!!!

Hi,

I have been with Miway for some time now......which im starting to regret. I have been on the phone for alomost a hour just to update my banking details. Once i was done with the hour process. They didnt sent me one sms to make sure it was done!! Came month ending ,,,my account was arrears because they debt the wrong account again!! The only sms i received was that my car wont be convered because no premium was paid!So i had phone in again just update my new account details again!!! I have tried numerous time to speak to a managed but they never call you back....They only quick at phoning you back if they want you as a new client!!!!Their service suc**** Now i have to pay the charges on my bounced debt of the wrong account!!!not to mention my cellphone bill!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Sept 2017, 14:22
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.

Best regards,
The MiWay Team