they don't deliver what they promise

On 14 May 2015 i received an email from Miway stating that my MiRewards for being loyal will be paid out to my account on 25 June 2015, but i must say that up until today i am still waiting. i have phoned them a few times to enquire and they 1st said they had a system problem and are late with the payments and more than a month later on 11 August 2015 Gloria said that they had a problem on 23 May 2015 when their system erroneously deducted money from accounts instead of the 25th. And because of that the system through out my payment as the instalment was returned. She acknowledged that it was their fault as i never gave consent for a debit order on the 23rd but the 25th and she said her manager agreed that they will correct it and later on that same day i will receive a sms or email to confirm and within 72 hours the money will be paid out. needless to say, I am still waiting on the sms.<br> What urghs me, is not the money that must be paid out but the lack of interest in their clients and the manner in which they deal with us. I spoke to 3 of their clients and they are all complaining about the service they receive from their team.<br> I am really moving my money for cover else where!!!